If you need to take down your music, whether it's live or not, follow these steps to make sure we can fulfill your request.
To take down/ delete your music:
- Navigate to your Distribution tab where you will find "Your Releases" table. Here, you should find all of your upcoming and live releases with names and details.
- Click the red trash icon next to any of the releases you want to take down. There will be a pop up to explain the reason for the take down request.
- Please allow a few days for us to process your request and then another 2 weeks for the stores to actually take down the music. You will receive a follow-up email from us once we confirm the request. Please pay attention to your email communication to make sure we don't have any follow up questions/concerns for you.
- If the request is well before the Release Date, we can take down the track before it goes live in stores, but this is never guaranteed so please give as much time as possible.
*If there is only a minor change that you want to make like a spelling change, track # order or replacing artwork, click the pencil icon (in the same place you found the trash icon). This is always best practice as we don't want to take down your music and have you go through the distribution process again if the request can be made without a take down.